Bank of Ceylon takes an integrated approach to every aspect of its business, from stakeholder engagement and identification of material issues, to strategy formulation, risk management and corporate governance processes, operational aspects of business units, and the Bank’s reporting and corporate disclosure.
Determining Material Issues
BoC’s approach to materiality considers the effects and influence of a dynamic operating environment, the needs of our stakeholders, and the potential opportunities and threats to the Bank
An integrated overview of the operating context, an analytical assessment of its implications on the Bank and stakeholders, and the Bank’s response in seizing opportunities, mitigating threats, and delivering value, is outlined in the section on Operating Context
The Bank’s process of Materiality Assessment is described on in the section on Material Issues
Strategy Formulation and Resource Allocation
Operationalising Strategy through Our Business LinesThe Bank’s transformational future-focused strategy, efforts for prioritisation and resource allocation, and measurement of progress against our strategy, are detailed in the section on Transformational Strategy
Where We are Now?
SWOT analysis
Transformational Strategy
Where We Want To Be?
Strategic priorities
Transformational Strategy
How We Plan to Get There?
Strategic enablers
Transformational Strategy
Resource Allocation
Financial Capital
Social and Relationship Capital
Manufactured Capital
Intellectual Capital
Human Capital
Natural Capital
Operationalising Strategy through Our Business Lines
The Bank’s business units are the primary agents in delivering our strategy. The business line reviews take a detailed look at their performance; including responsiveness to the operating environment and stakeholder needs and progress against the strategy.
Managing Risks, Ensuring Sound Corporate Governance and Embedding Sustainability
Bank of Ceylon incorporates a
systematic and proactive approach
to managing risks, which enables the
Bank to consistently deliver value to
stakeholders while promoting stability
and resilience of the Bank.
Risk Management
A sound corporate governance
framework undergirds all of the
Bank’s actions. It ensures ethical
and responsible behaviour across
operations, and alignment with the
Bank’s core values and principles.
Corporate Governance Report
As an Organisation with both financial
and social goals, we incorporate
sustainability into all aspects of our
operations.
Sustainability aspect
Delivering Value to Our Stakeholders
Bank of Ceylon’s overall purpose of creating value for stakeholders is described in detail in the Stakeholder Outcomes. The section looks at the Bank’s key stakeholders and outlines the role of the Bank in fulfilling their expectations, delivering value, and achieving positive outcomes